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SAP C_C4H51_2405 Exam Syllabus Topics:

Topic	Details
Topic 1	User Management: This section tests the skills of system administrators and SAP consultants who are responsible for user and role management. It involves tasks related to maintaining employees, business roles, and users, as well as configuring data restrictions.
Topic 2	Customer Support Services: This section is designed to evaluate the expertise of customer support professionals, such as SAP Customer Support Consultants, in managing Registered Products, Installed Base, and Warranty Management within service tickets. It also addresses Contracts and Case Management in the SAP Service Cloud.
Topic 3	Basic Setup Settings: This section is targeted at implementation consultants and project managers responsible for the initial setup of SAP Cloud for Customer implementations. It includes understanding standard implementation methodologies, fine-tuning timelines, adjusting predefined settings, and tailoring solutions to meet specific customer needs.
Topic 4	Service Objects: This section assesses the knowledge of service management professionals, like SAP Service Cloud Consultants, in understanding and applying service objects within service tickets. It covers topics such as the explanation and usage of Registered Products, Installed Base, and Warranty Management in service tickets.
Topic 5	Communication Channel and Knowledge Base: This section evaluates the abilities of service management professionals, such as SAP Service Cloud Consultants, and focuses on the various communication channels used for handling service tickets.
Topic 6	Managing Clean Core: This section is aimed at ERP administrators and SAP consultants who focus on maintaining a clean core ERP system. It covers evaluating and applying clean core principles to enhance business process agility, minimize adaptation efforts, and speed up innovation.

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SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q28-Q33):

NEW QUESTION # 28
Which elements can be used to restrict access to views? Note: There are 2 correct answers to this question.

A. Code list restrictions
B. Validation rules
C. Territories
D. Business roles

Answer: C,D

NEW QUESTION # 29
What types of mashups are available in SAP Service Cloud? Note: There are 2 correct answers to this question.

A. Internal mashups
B. HTML mashups
C. URL mashups
D. ABAP mashups

Answer: B,C

NEW QUESTION # 30
Which of the following can you use to explore released APIs?

A. SAP Application Interface Framework
B. SAP Business Accelerator Hub
C. SAP Integration Suite

Answer: B

NEW QUESTION # 31
Which actions are prerequisites to implement registered products? Note: There are 2 correct answers to this question.

A. Create an installed base
B. Activate status schema for functional locations
C. Create customer records
D. Activate registered products in scoping

Answer: A,D

NEW QUESTION # 32
Which options can you use to limit the population of a single field in the SAP Service Cloud UI? Note: There are 2 correct answers to this question.

A. Validation rule
B. Code list restriction
C. Page layout
D. Delegation

Answer: A,B

NEW QUESTION # 33
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C_C4H51_2405 Exam Pdf - C_C4H51_2405 Training Vce & C_C4H51_2405 Torrent Updated

SAP C_C4H51_2405 Exam Syllabus Topics:

Question SAP C_C4H51_2405 Explanations & C_C4H51_2405 New Dumps Ppt

SAP Certified Associate - Implementation Consultant - SAP Service Cloud Sample Questions (Q28-Q33):

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